Transbay Blog on Muni/BART Station Customer Service

May 14th, 2008

Adult Fast Pass“Of all things that Muni should make easy for riders, paying the fare is right at the top of the list.”

We couldn’t have said it better ourselves.

Three More SFTEP Meetings

May 11th, 2008

SFTEPIf you haven’t had a chance to comment on the SF Transit Effectiveness Project at a public meeting, this week is your last chance (at least for the initial proposal). The SFTEP is holding three more public meetings this week where you can hear the detailed proposals and provide your feedback.

Some of the specifics that Rescue Muni is excited about include:
– a citywide Rapid network providing much faster service on key lines;
– increased service to meet demand on overcrowded lines;
– ticket machines, transit lanes, signal priority and bus bulbs to improve pedestrian safety and speed boarding; and
– improved wayfinding and marketing to make the system easier to use.

To comment or hear more, please mark your calendar for one of these meetings!

Monday, May 12 at 6 p.m. – 8 p.m.
West Bay Conference Center
1290 Fillmore St. at Eddy St.
Nearby Muni routes: 5, 22, 31, 38 & 38L

Wednesday, May 14 at 6:30 p.m. – 8:30 p.m.
Bessie Carmichael Elementary
375 Seventh St. at Harrison St.
Nearby Muni routes: 9X, 12, 14X, 19 & 47

Saturday, May 17 at 10:30 a.m. – 12:30 p.m.
Mission YMCA
4080 Mission Street at Bosworth St.
Nearby Muni routes: 14, 23, 49 & 67

The TEP is the biggest effort to revise and improve Muni service in a generation. Don’t miss your chance to hear about it and comment!

NYT: Riders Switching to Mass Transit Due To Higher Gas Prices

May 10th, 2008

$4 Gasoline San Franciscans have known for decades that mass transit is the cure to high gas prices, but today’s NY Times reports that commuters nationwide are moving to transit with gasoline reaching $4/gallon in many areas. Of course, transit agencies including Muni are also facing higher fuel prices themselves, with diesel at all time highs, but SF is in better shape than most cities due to the ready source of electric power from Hetch Hetchy.

May Day Muni miscellany

May 1st, 2008

Rider Alert 1Here are some updates that we haven’t blogged yet:

  • Muni data now available on Google Transit. Try it, let us know what you think.
  • MTA urged to audit fare evasion, as part of a project to expand proof of payment systemwide.
  • Demands from some elected officials that the MTA cut the proposed 2009-2010 budget (pdf) instead of increasing meter rates and parking fines. (Notwithstanding SF’s long-standing Transit-First Policy, last approved by the voters in November 2007, of course.)
  • Don’t forget your quarters if you get on at Church Street station. (SFist) New ticket machines badly needed.
  • And a reminder for those reading on RSS feeds or any other means: Join Rescue Muni, and comment on the TEP!